I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Depop confirmed that it intends to implement multi-factor authentication in 2021. Alternatively, don't price too high either because it can also dissuade customers from buying your product. The USPS international shipping calculator can help you gauge your pricing. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Scammed through Depop. Thats it, youve successfully listed your first item on Depop! However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. These 6 Tips Will Help. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Options. They are inclusive, diverse, progressive and creative. Add photos, description, price, and all the other details that weve discussed above about your product. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. A week later they have opened a dispute saying this was an unauthorised payment? Please make sure you've read the community rules, and that your post follows our posting guidelines. It focuses on music, fashion, art mental health, and sustainability, Short said. Follow these steps when you want to create a Depop listing. This includes your email, credit card, and bank account. since theyre all different numbers. Connect your Depop account to the Paypal account you will be using. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Etsy is acquiring UK-based social selling site Depop for $1.625B in a Paypal can hold your funds for up to 21 days. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. eBay vs Depop: Which is better for selling? Follow the instructions in this article and start selling your own products on Depop. Or will it take it from me the moment I put more money in my bank account? So, in order to sell on Depop, you will need a PayPal account to connect to Depop. Our community is made up of people who are creating a better future. In June . Im going to get rid of those this week was a common refrain. Posted on. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Active today. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. If you would like to customise your choices, click 'Manage privacy settings'. Test out different poses. Disconnect your Paypal from Depop and reconnect again. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Gabbysheidy. Your buyer's Depop @username. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Will it take the fee automatically when the transaction is complete? Add a photo/logo that represents your brand and tap on Next. When it comes to print-on-demand service providers, we recommend Printful and Printify. On Wednesday, the shopping site Etsy . Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Lets dive right in. They are entrepreneurs, pushing fashion forward in so many different ways. Depop suggests that you do not ship your item until you receive the payment. If you had met seller protection paypal would have reimbursed you. I'm sure Depop will have that policy too good luck!! They are inclusive, diverse, progressive and creative. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. When they updated to extra-small I didnt bother to go back to update my older listings. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Now you can start selling items and get paid when your items sell. Create an account to follow your favorite communities and start taking part in conversations. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. However, unlike Poshmark, Depop charges you additional fees. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Verify your information with Paypal (banks, cards, email, etc). Apr-22-2015 12:43 PM. Depop: 'I felt so violated when my account was hacked' Why do Depop charge 10%? I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. It also shows up in my PayPal activity, So what's gonna happen? Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. 5. Consistency is key. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Sky warns: "Don't let your photo be more distracting than the product you're selling.". In case something goes wrong, youre protected by. Want to Shop More Sustainably? For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. "You always know somebody who's had a Depop horror story. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. It seems its only the call center who make an issue about this. As always, be kind and communicate calmly before anything else. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. then you will give the refund to the customer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Payment issues with Paypal and Depop can happen to anyone. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale.