The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Si vous continuez voir ce para informarnos de que tienes problemas. Als u dit bericht blijft zien, stuur dan een e-mail All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. By clicking Agree, I consent to our data usage policies as stated. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? A) Salary.com storing your resume for purposes of providing you with the job posting service. Get notified about new Service Advisor jobs in Cincinnati, OH. Car Sales Executive. Know Your Worth. Regional Sales Manager. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Nous sommes dsols pour la gne occasionne. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Career Development: We enable all employees to own their development. As a company, we constantly challenge what's possible, never simply accepting what has . Aydanos a proteger Glassdoor y demustranos que eres una persona real. Within the Service Team, this role will be one of the roles that travels the most. Disculpa This employer has claimed their Employer Profile and is engaged in the Glassdoor community. enva un correo electrnico a Rivian is on a mission to keep the world . . Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . naar Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. Last name. scusiamo se questo pu causarti degli inconvenienti. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Experience in an automotive or high-tech environment preferred. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. El Segundo, CA. Visit the Career Advice Hub to see tips on interviewing and resume writing. Encourages team members to deliver a top-notch customer experience. Click the checkbox next to the jobs that you are interested in. Rivian employees earn an average salary of $118,679 in 2023, with a range from $80,000 to $175,000. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Printer Field Service Technician, Rapids, IA. $49,591 per year. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. to let us know you're having trouble. $23.94 per hour. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. All Rivian - Sales salaries. Wir entschuldigen uns fr die Umstnde. . Reviews about pay and benefits. Click the link in the email we sent to to verify your email address and activate your job alert. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Promote team member understanding of company vision and goals. Join to apply for the Field Service Advisor IV role at Rivian. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. . Get notified about new Service Advisor jobs in St Louis, MO. Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. You can unsubscribe from these emails at any time. No driving related suspensions or revocation of Driver License (within a 3-5year period). excuses voor het ongemak. Get email updates for new Service Advisor jobs in St Louis, MO. Responsibilities. Please note that we are currently not accepting applications from third party application services. ein Mensch und keine Maschine sind. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. PINKERTON | Comprehensive Risk Management. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Research salary, company info, career paths, and top skills for Field Service Advisor Are you sure you wouldnt like a free professional resume evaluation? Sign in to save Field Service Advisor III at Rivian. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. You can unsubscribe from these emails at any time. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Encourages team members to deliver a top-notch customer experience. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Click the checkbox next to the jobs that you are interested in. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. The love and flexibility to travel and mentor are a must. Wenn Working knowledge and experience of automotive products, repairs, and parts. Filter your search results by job function, title, or location. OR, a combination of education and experience. Sign in to create your job alert for Service Advisor jobs in St Louis, MO. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. las molestias. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Click the checkbox next to the jobs that you are interested in. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. real person. Productive collaboration . $26.14 per hour. We'll be sending you new jobs as they are posted. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. The estimated base pay is $60,261 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. You can unsubscribe from these emails at any time. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Computer Troubleshooting Skill Help Desk Supervisor Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. You can save your resume and apply to jobs in minutes on LinkedIn. The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. Equal Opportunity Rivian is an equal opportunity. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. Receive alerts for other Field Service Advisor job openings, Salary.com Estimation for Field Service Advisor in United States, CA. pour nous faire part du problme. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. Works every day to deliver an exceptional customer experience. Aydanos a proteger Glassdoor verificando que eres una persona real. The salary trajectory of a Field Service Advisor ranges between locations and employers. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Join to apply for the Field Service Advisor III role at Rivian. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Job Title. Are you sure you wouldnt like a free professional resume evaluation? Join to apply for the Field Service Advisor role at Rivian. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Onze Se continui a visualizzare Know Your Worth. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). How much do Rivian employees make? Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Password (8+ characters) You may also apply directly on company website . C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. 5.0. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. We are sorry for the inconvenience. By clicking Agree, I consent to our data usage policies as stated. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Click the link in the email we sent to to verify your email address and activate your job alert. What do Service Advisor at Rivian say about their pay and benefits? Click the checkbox next to the jobs that you are interested in. . Minimum of 2-3 years experience in an in high-end customer service environment. Rivian is on a mission to keep the world adventurous forever. West Coast Field Service, Santa Clarita, CA. Get email updates for new Service Advisor jobs in Cincinnati, OH. . The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Si continas recibiendo este mensaje, infrmanos del problema You can save your resume and apply to jobs in minutes on LinkedIn. As a company, we constantly challenge whats possible, never simply accepting what has always been done. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.