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One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. Merry Christmas! : $65K . Hope to see you again soon. Last name. All this while you enjoy our warm, inviting atmosphere and Ruths Chris genuine hospitality. Kudos to the staff and management team for their dedication and hard work not easy to do! Made many mistakes. He was truly a joy to interact with and we look forward to dining here again! We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. We were upset and at least one of the bartenders greeted us with a smile. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. He didn't wait until we sat down to hand us the menus. I've dined at numerous Ruth's Chris restaurants over the years, with very positive dining experiences. This kid had a smile that lit up the room.He added to our experience, and was very attentive. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. Spilled drinks. There's also a small well-chosen wine list by the bottle. The potatoes au gratin were disappointing. Our server, Jaden, was very professional, friendly, and efficient. Go to Boston or Providence.More, Food was great. Worcester is lucky to have a Ruth's Chris in town! The service was very friendly, but erratic. Apparently the restaurant does not open their doors until exact opening hours. Tweets & replies. He sat us at a table with this other party in the room. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon. I'm tapping out! We hope to welcome you back in again soon! Food, atmosphere but especially the staff was incredible. Cant wait to return! The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. While there, 2 policemen patrolling the area on horseback wandered by onthe sidewalk, making for an unusual and interesting sight. Hope to see you again soon. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. Ruth's Chris Steak House is an Equal Opportunity Employer. Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. The other party was large and loud. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Quality of the food was sub-par. 3 Farm St. Blackstone, MA 01504. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. A food runner brought our appetizer and food entrees out. Ruth Fertel was determined to provide a better life for her family. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. Whether you're celebrating one of life's special moments or looking to treat yourself on a weeknight, Ruth's Chris Steak House is ready to serve you. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) Estimated $53.3K - $67.5K a year. RUTH'S CHRIS STEAK HOUSE - 2919 Photos & 2095 Reviews - 2041 S Harbor Blvd, Anaheim, CA - Yelp Restaurants Home Services Auto Services Ruth's Chris Steak House 2095 reviews Claimed $$$$ Steakhouses, Seafood, Wine Bars Edit Closed 4:00 PM - 10:00 PM Hours updated a few days ago See hours See all 2964 photos Write a review Menu Popular dishes The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. She was funny, honest, and professional. Ruth's Chris Steak House - WorcesterResponded todayThank you for your candid feedback. Thank you! Great atmosphere, great food, good wine, and exceptional service. We will definitely be back. The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. Please do not leave this page until complete. You know you want it. One of the bartenders had a neck tattoo. A food runner came over to us with a to-go bag and said "Did you order this? The Worcester location will be open from 4 to 9:30 p.m. Sunday through Thursday and 4 to 10:30 p.m. Friday and Saturday. Patrick was our server and he was outstanding! No one checked or asked if my filet was cooked to my temperature request. It was very clear. He was constantly interrupting us. And lastly she brought me the wrong dessert. Ruth's Chris Steakhouse is an American restaurant founded in 1965. We have our regular server there and felt a little guilty having found a place closer to home. Salmon was comparable to Burton's or Joey's Grille so the price was high for the quality/taste. Now, opening day has arrived. Forrest will provide overall planning, direction and supervision of Thrive . I highly recommend Ruth Chris for a special occasion. No chocolate cake was brought and when I was left to order dessert, it just looked like it was thoughtless and I hadnt advised to do this for the special occasion. Honestly, I will not be returning to this location. Further back, I understand, there are a couple of private rooms that can seat up to 60. Management needs to step up big time!! Worcester is lucky to have a Ruth's Chris in town! Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. Fertel began franchising the restaurant in the 1970s, but it didn't expand nationwide until the 1990s and early 2000s, when the private equity firm Madison Dearborn Partners bought a controlling stake. We would welcome the chance to make things better. Tripadvisor performs checks on reviews. The food was hit or miss. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. Again very disappointing. COMPENSATION: $18.00- $20.00 per hour. One of the managers, Paul, stopped by various tables to make sure all was going well. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Hope to see you again soon. Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. The food and service were excellent. Service was very attentive. Thank you. Doesn't make much sense. The sides were expertly prepared. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. The front room is the main dining room, with several comfortable booths. These few little items are basic steps of service in a fine dining establishment. A little pricey, but it's a shorter trip than Boston with the . Me and the hubs and my brother, sister in law and niece. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. 30, 2022, 5:48 a.m. | Published: Mar.. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. The food was consistent and very enjoyable. We now have 3 private dining rooms due to remodeling! Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. My filet was cooked perfect and tasted wonderful. Ruth's Chris Steak House is a popular restaurant chain that originated in New Orleans. more. He added to our experience, and was very attentive. One of the managers, Paul, stopped by various tables to make sure all was going well. The chain operates restaurants in Boston, Somerville, Waltham and Newington, Conn., outside Hartford. Thats it. Good experience though, and it was a special occassion. Paired with Rombauer Zinfandel Location. was an empty desk and no one said one thing to us - including the servers walking by. Cant wait to return! It was a Sunday night at 6:10pm. VERY HIGHLY RECOMMENDED. Steaks were cooked nicely. We enjoyed speaking to him and was great about answering our questions about this exciting new place. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Ruth's Chris Steak House is having some fun as they prepare for a fall opening in downtown Worcester. Tripadvisor performs checks on reviews. Our waitress was awesome but super overwhelmed and overworked. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Sign up for free Patch newsletters and alerts. But we noticed that there was no conversations between the staff and the customers at the bar. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. It was very clear. From the moment we walked in the door. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. The hostess asked for our reservation and directed a host to seat us. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. We are sorry to hear this and would like to speak to you further. The food and service were wonderful as always. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. Dont miss out - subscribe today. Creamed spinach - ok. Both were served hot and were great accompaniments to our steaks. 19, 2022 WORCESTER, Mass. There is a level of professionalism that was not being met. The icing on the cake is this was for my wifes birthday. Ruth's legacy lives on through our sizzling steaks, award-winning wine list of 200+ wines & signature handcrafted cocktails. I advised the server and he was kind enough to take an appetizer off, but not the point. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . There's also a small well-chosen wine list by the bottle. Jack was helping him as well. Founder Ruth believed the steakhouse experience shouldn't be intimidating. When we go again and we will, I will ask for her! But she took care of it and was top notch and her service, thank you Stephanie. This is always a great place to have a celebration of life. YouTubes privacy policy is available here and YouTubes terms of service is available here. This landmark publication covers the city and regions rich history of growth and innovation. The lobster bisque tasted like salty flour paste without a trace of lobster. Service was also excellent, although we went pretty early before prime time. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad Im a big Ruths Chris fan and frequent Boston often for personal and work events. I saw one server and the host was groomed, not so much for the rest. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. We hope to have the chance to serve you again soon. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. Most people expect a higher level of service when you dine at a pricey restaurant like this one. It took 10 minutes to get water, another 10 minutes for our drinks. Value. Job specializations: Restaurant/Food Service. 4 Mercantile Street, Worcester, MA 01608 The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) But it got worse over time at the bar. Ruth's Chris Steak House Dishwasher Thank you for such a great dinner experience! of their national reputation so we agreed to try it. We had a few little hiccups in our service of the meal delivery. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. In the 2 hours we were there, several cloth napkins were all over floor along with other trash that staff just walked right past. Sign up for free Patch newsletters and alerts. VERY HIGHLY RECOMMENDED. I wouldn't bother wasting your money. Get the best experience and stay connected to your community with our Spectrum News app. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. Steak was good but the sides were cold, It was very good. California Consumer Limit the Use of My Sensitive Personal Information, California Consumer Do Not Sell or Share My Personal Information. Both just above the norm! However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. We went to RC for my daughters birthday and left with very mixed feelings. We enjoyed speaking to him and was great about answering our questions about this exciting new place. WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . And with people like Maren and Heather and Waleed on your staff, that is who you want representing! We had a great new year's eve dinner with the family. Order Online. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. We would welcome the chance to make things better. Ruths Chris offers its guests a one-of-a-kind experience whether theyre celebrating a special occasion or enjoying an intimate dinner. 15. Seriously good. At Ruth's Chris, your last bite is just as good as your first. Cheesecake for dessert was fantastic! Service was great. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. Our privacy policy, Fallon Health launches new campaign to promote Medicare, Medicaid programs, Little Leaf Farms hires new SVP of sales amid expansion, Click to close and continue to WBJournal.com. Well, Madonna, 64, is no virgin when it comes to seducing much . Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Join to apply for the Server role at Ruth's Chris Steak House. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. Ask WINEandTRAVEL about Ruth's Chris Steak House. We have our regular server there and felt a little guilty having found a place closer to home. Food was very good, though pricey (as expected). We had a reservation for 6:15pm. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. Would you please send your contact information, including your name and a phone number in a private reply to us? As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years. Well. As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. The nationally-ranked restaurant is expected to open in the downtown space next fall. But It is what it is. Needless to say, my husband and I were able to get bar seating on open table and decided to go last minute. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. He was dressed very nicely, but was not friendly and was not very organized. We told him the name that the reservation was under. We were surprised the restaurant wasnt as packed as we thought it would be. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Charlotte, NC 28202 (Downtown Charlotte area) +1 location. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). But I've been to other expensive places that were bad. It joins The Mercantile restaurant as the two eateries anchoring the Mercantile Center skyscraper in downtown Worcester. While we were ordering entrees he just walked away from the table while our friend was mid-sentence. Service was excellent throughout. The food was tasty but portions small for the price. Wines by the glass were good as was the fine service. Ruths Chris Steak House was founded in 1965 by Ruth Fertel in New Orleans, Louisiana. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. I've been to Del Frisco's multiple times. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nationwide ruthschris.com Joined July 2012. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for joining us for Valentines Day. The host came over and said "hello". Thanks for taking the time to leave us a great review! But only one person at the front door???? - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. We got seared tuna, Caesar salad, lobster bisque and wedge salad. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. Paul the Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. @RuthsChris. Management kept a watchful eye on the room during this busy Saturday night. There is a level of professionalism that was not being met. Thanks for the great review! We told him the name that the reservation was under. As to the foodit was nothing short of fabulous. This is an area of town that has really been built up. I wouldn't bother wasting your money. I've long wondered why a high-end steak house hadn't opened in Worcester. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Our waitress and bartender was fantastic and attentive even with how busy it was. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. But we will be returning to Flemings in Providence. Fourth Course: Rombauer Jam Cake The waitress took my drink before I was done with it (still half a drink left).