Sadly not the same as my experience. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. Do other emails they send get to where they need to go? on captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of What can we help with? Our standard shipping option is via Royal Mail airmail. The problem is also affected by the addressee. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. After 6 mos., if selected you will be billed $10.99/mo. None of the posts I have seen are the same as my problem however. We can't ditch our broadband we'll lose our email address! I know it exists because I can pick it up on ios and via BT Webmail. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter 15h04. Outlook.com not sending emails to btinternet email addresses Can you please hold the power button on the phone and iPad until you see a menu and choose power off. My BT email is not working - Apple Community The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. 6) Make a list of all of the accounts and logins that are linked to your old email address. There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. 15h24. Any ideas? https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. Some links in this article may be affiliate links. 26-08-2021 Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. Today all of our emails addresses would receive, but not send. When I pointed out that the same issue happened at the same time on multiple devices, running multiple email applications, the agent agreed to escalate my issue, and I have been promised a reply within a further 24 hours. I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. We have received reports that emails to btinternet.com email addresses are being blocked. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. If you're having problems, try logging in to webmail. on In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. on Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. Working on the theory that it was another case of BT doing something, I decided to leave it overnight. It's not just that there has been a delay. This morning I clicked on the email icon on my phone and was again asked to login. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. on I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. This is exactly the same as my issue - with the 993 / 465 too. 23-04-2021 provided; every potential issue may involve several factors not detailed in the conversations The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I feel there is something going between Google and Apple. After some trial and error I found that btinternet was objecting to my "signature" containing a link. We understand that you are experiencing issues sending emails. 23-04-2021 19-12-2022 Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. Re: Emails from btinternet.com addresses not received. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? 11h33 I can't send or receive messages in Outlook - Microsoft Support For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. Thanks for the examples that have been provided so far. on Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. I changed "Authentication" to "Password" and clicked on "Save". Why cant my email address have BT.com in the display name? Thank you for your follow up. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. All other emails to other systems have no issues. 17h25. Anyone else experiencing the same issues? TalkTalk allows you to access your email account for 12 months after you switch. BT L1 agent wasn't able to resolve and it has been passed to their email support team. What does this mean? At my age, I just don't have the energy to set up a new email address and tell everyone.'. You can usually find the option to redirect in the inbox settings of your old email account. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. Having the same problem myself today - unable to send emails from my @btinternet.com account. on Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. on If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". Oops. I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". Please check your email settings. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 iPad is working ok. . Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. 09-07-2019 Send yourself a test email. Emails to btinternet are blocked - how can we fix this? - BT Broadband We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. What does this mean? This site contains user submitted content, comments and opinions and is for informational purposes You may have to register before you can post: click the register link above to proceed. I've got a "failed delivery message". on My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. If everything works fine in webmail, you may need to check your program settings. This isn't just a small delay. 5) Set up an auto-responder message on your old email address. Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. Just goes straight to outbox, then tries to send . 20h31, on I have entered the SMTP and IMAP details correctly but it still won't send. - last edited on I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. Announcements, Guides & Community Updates. Problems with sending btinternet emails t - Apple Community 25-08-2021 Apple may provide or recommend responses as a possible solution based on the information 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. 23-04-2021 Also one of the two that I received recently was sent in December. I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. You can send and receive messages, but not actively manage the account. , updated Townman, Gandalf. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. on If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. I know that I haven't received most of the emails sent from btinternet.com addresses at all.