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A $9.75 RETURN FEEapplies forall REFUNDS. This company is engaging in consumer fraud. They will fight back and direct you to their returns policy page. Any original shipping and handling fees are non-refundable. Your participation in this program is completely voluntary. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. All International Orders(Outside AU) areFINAL SALE. $50 - $60 for tops. Can I edit my order? Reply from Selfie Leslie. Were sorry to hear that you want to return your items. Ill be sure to discuss any potential red flags in full in the next segment of this Selfie Leslie review. They said my shipment arrived but I never received anything. 2023 Trustpilot, Inc. All rights reserved. Anyone can write a Trustpilot review. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. Were sorry to hear that your order was canceled! Will I have to pay International Taxes & Duties? Their selection is relatively conscious of current trends, which is always a plus. We have done our best to display as accurately as possible the colors of the products shown on the web site. Companies can ask for reviews via automatic invitations. 12. Thank you for visiting www.selfieleslie.com. Obviously, its considered a more formal take on afternoon brunchingwhich is why I recommend wearing this number for fancy restaurants and occasions only. Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. | PRIVACY POLICY. Once your return arrives to us, please allow2 weeks for processing once the return is delivered. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. Merchandise must be unworn, unwashed, unstained and unperfumed. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. Pretty looking dress on the website however!! Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. This amount will be deducted from your merchandise refund. Store credit cannot be converted back into a cash/card refund. glitter6509. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. For urgent questions, you can reach us directly at Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Hello. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. Also, items discounted at more than 40% or non-refundable. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. There is also a disclaimer directly next to the add to cart button that says "This item is Final Sale". Eligible online returns will receive a shipping label via email that you'll print and attach to your package. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). Wonderful wonderful customer service is the most important, thank you! Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. Please generate your return label within 14 days of receiving your order. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. Find many great new & used options and get the best deals for NWT Selfie Leslie Women Yellow Casual Dress XS at the best online prices at eBay! We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. Some of our styles are known to fly right off our online shelves. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Were independently supported by our readers and we may earn a commission when you buy through our links. I am looking forward to maybe a Store near me opening up in the Future. This website may include links to third-party websites, such as links from advertisers, sponsors, content partners and third parties. I've made a return, will you refund my delivery charge? Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). Looks like your current store isn't near your delivery area. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Selfie Leslie High Neck Open Back Floral Mini Dress NWT. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. This can be hard to find, especially in fast fashion companies. Dannica Ramirez is a content writer for ClothedUp. International orders may take around one to two weeks to arrive. No, Selfie Leslie does not offer free returns & exchanges. Here's hoping this can be resolved in due time. 2023 Selfie Leslie Plus they expect me to pay a fee for the returns which is unfair since I was scammed. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. I ordered a dress from Selfie Leslie and it arrived quickly. Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. The demanding party shall select the forum, and thereafter the service shall select the judge. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. $80 for a completely see through dress, and super thin. Zip/Postal Code. they took the time to show me the picture if the product from the warehouse when i asked about verification of the color, Okay I really, desperately needed a dress for a dear friends wedding. When I chose the partial refund, I was IMMEDIATELY refunded. (Does not include local taxes/duties). The company would not accept a return for store credit since they were purchased the end of November because of their 30 day policy. All merchandise must havealltags and hygienic liners attached. Dec 13, 2021. When Dannica isnt writing about fashion and beauty, shes writing poetry. Please review the following basic rules that govern your use of this site. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. Hello. my favorite online boutique for sure ! !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Our return policy dictates that the item must be returned within thirty days of the original purchase. If so, Selfie Leslie offers a 30-day window for returns. Voice your opinion today and hear what 541 customers have already said. No contact number. Of course I wasnt home. Return Requirements . It shipped SUPER fast, and I loved the style, design, & quality. We want to make sure that each of our customers receives the perfect item in their perfect fit. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. To begin the online return process, please log-in to your account and navigate to "Order History.". Please obtain a google maps API key and put it in Site Preferences! Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. Just make a new purchase through the return portal for the size/style you would like. Products being returned or exchanged must be in their original packaging and in like-new condition. Very responsive and super helpful. Intro 2019 Selfie Leslie & Hot Miami Styles Review - Wedding Guest Outfits She's Millennial 265 subscribers Subscribe 41 10K views 3 years ago SELFIE LESLIE: Reinhart Floral Asymmetrical. I really appreciated them understanding our situation and trying to help us out! I love Selfie Leslie dresses! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. They answered all my questions, we're timely, very informative about my dress questions, return, new order. There isNO RETURN FEEif you make an exchange purchase through the return portal. All rights reserved. Please see our Shipping Page for more information. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. Im. For more information on our return and exchange policies, please see our Returns & Exchanges page. Thank you for your feedback! You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. I have ordered the wrong item/size by mistake. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Can you promise there will be no custom or duties when the package arrives? If you are not completely satisfied and your order qualifies, we accept returns. Selfie Leslie AU Returns. Find out how we combat fake reviews. Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. Our business hours are: Monday - Friday 9AM - 5PM (PST). When I try to track my order there are no available details? Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. If so, the $46 Summer Skirt Robyn Flounce Rose Print White/ Orange can be worn with a cream linen button-up and a sunhat. They are NOT customer service oriented IN THE LEAST !!! There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. Do you agree with Selfie Leslie's 4-star rating? Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. The package came pretty fast so Ill give that part a 1 star. 10% Off Your Order + Free Shipping on $50+. The black dress got here within 48 hours and I got soooo mani compliments at the wedding!