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Then he looks at my boarding ticket and says, wait, I'm not even supposed to be here, go to another gate, 15 minute walk in another direction. I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. I don't know What happens if you can't produce an entry stamp? Sometimes, the price of a code share is less. Thanks. The amendment fee does not create an entitlement to the selected seat number or category. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. 6 years ago. (Easier said than done, my home airports are FRA and DUS.). Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. : 0 800 - 83 84 267. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Conclusion. seat 3A). I flew Eco light last week from LAX to FRA and Im Hey there, Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. This is the number that you can use to make a reservation with Lufthansa. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. I really enjoyed that flight. So not even buy on board or a choice of beverages is available. Now, it is deteriorating in on line services and booking flights. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. In such a case, you can change seats free of charge. Please do not reply to violations of our Community Guidelines. It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. Thanks Lufthansa. If you disable this cookie, we will not be able to save your preferences. If you dont need a seat assignment or checked bag, the savings could be worthwhile. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Is this guy for real ? They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. I hope Im never forced to need that airline again. aisle seat, window seat, seat with more legroom). We are using cookies to give you the best experience on our website. You make changes to your journey and thus alter your route. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . This is the version of our website addressed to speakers of English in the United States. I sat out strike day when all flights were cancelled. I recently flew to Frankfurt and was happy to chose a seat at checkin. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. But we were still in Premium Economy and had seats, so it wasn't really a problem. I recently flew to Frankfurt and was happy to chose a seat at checkin. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Lufthansa Booking +1830299 (3190 . Some People scream racism when they are not following instructions or rules. WTF MAN ? A refund for this reason is not possible. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). Lufthansa Seat Map Full guide of Lufthansa Seating Chart - Airportix All Lufthansa flights have been cancelled. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. Economy class on Lufthansa is a bit more comfortable thanks to better seats. Visit www.lufthansa.com for more information. When I got on the plane, there was somebody in my seat. How to contact Lufthansa Airlines customer service. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). They are not. Lufthansa Allegris business class - Seat. Submit an offer for your upgrade | Lufthansa The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? Lufthansa flying with babies | SeatMaestro Wizz Air baggage allowance 5:52 pm. Lufthansa Gets Punitive With Economy Light Seat Assignments When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. No so fast! Lufthansa is no longer 5-Star airline!!! A pop-up will appear saying that your seat selection is not complete. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Seat reservations after booking You can still reserve a seat even after you have booked your flight. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. This upgrade is not valid on flights operated by other airlines. Re: Lufthansa seat reservations are not possible on this flight. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . Generally the 3 flights/day on the FRA-TLV routes are full. They are operating in a very low level that is a significant liability to the Star Alliance. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. An advance seat reservation only applies per flight segment. Not worth it. What does this mean? Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. But not on a train that would get me to Munich on time! LH seat reservation not possible. - FlyerTalk Forums Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. There are still seats available on the flight you are checking in on. I can perhaps understand it for a basic economy ticket but not for Business Class. Do LH or Star elites get to avoid this fee? If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). Lufthansa unveils its new 'Allegris' business class cabin Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. You can see the exact position of the seats on the seat maps. I have confirmed seats for those chosen seats weeks in advance. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. With a 180-degree recline, these seats can become flatbeds. When people book half a year before their cheap ass ticket and want to block all good seats for free. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. Have connected through MUC a few times from non -Schengen countries and no issues at all. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Some of these seats are located in the emergency exit rows. View and manage flight | Lufthansa If a flight itinerary is changed by Lufthansa, e.g. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Please contact Lufthansa as soon as possible after your flight for any reimbursements. In addition, you can enter passport and . I've had previous issues similar to Jojo Rabbit's. Probably to facilitate service, again at the expense of customers. I think you're jumping the gun here when assuming the worst. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. I think that Lufthansa can now be called a low cost airline after all these changes! To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. With other food airlines to choose from we will now avoid this airline. Group trips | Lufthansa Also bought my choice of seats. Seat changes may be made due to operational reasons of the airline. Shame on them. You are not travelling with a small animal in the flight cabin. They keep you in Germany forever? With an Economy Class booking, you can reserve your preferred seat online up to four (4) days before departure. So yeah, you can bet that youll most likely be assigned a middle seat, and if you dont want that, you can pay a 25 (or $35) fee for the privilege of being assigned a better seat. Hey there, I have to correct you on one thing: If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Not being frequent plane travelers we thought this was prudent.. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. The economy class passengers are the worst affected. Has anyone had a similar experience? You have booked anEconomy Light fare on a continental flight. Ended up in a middle seat in row 50. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. Seat assignment on Lufthansa flight booked through united If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Lufthansa seat selection question - Fodor's Travel Talk Forums Honestly one has to look closely and I am not sure they do. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. After the 4th try we are done. This is taking profit at the expense of customers. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. It is not possible to pay the fare on the bus. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. Please note that, in this case, the selection can in some circumstances be limited. Flights Hold for Free | Book Flights Now and Pay Later - Yatra.com Also, there are negotiations scheduled on the 2/22-23. This topic has been closed to new posts due to inactivity. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. Multiple seat changes are permitted on the same leg of the trip. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Lufthansa adds $35 seat amendment fee. and when leaving Germany they demand to see your entry stamp into the EU.. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. 2.1. Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. I had to check in, pick seats, and make amendments on two of the airlines with no problem. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Thanks so much Mr. important. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. Heck with them. I'm still peeved that they want $50 per seat to select a seat in premium economy. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Or the pre-selection is Fly with Lufthansa Airlines Tipping for wheel chair assistance 6:02 pm. Sorry, it was such a hassle for you. I picked our seats and were given our boarding passes the next day at the airport. The Senator Lounges are ok but often crowded. Others too. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both If they keep on the same track as they are, theyll be doing all sorts of nasty things before too long, such as banning Jews from flying, just you wait and see. I am tall and not thin so a center seat really isn't fun. They position LH as premium, yet create these ridiculous light fares. I find them a pain, yet a necessary evil at times. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. Lufthansa Airlines1(844) 822-0538Ticket Reservation Number Vueling flight booked via British Airways - luggage query 6:52 pm. They will be able to help you resolve the issue. On one occasion after asking for a supervisor we were told it was probably United's fault. Register your assistance requirements by calling tel. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. Fees already paid will not be refunded. I think you're jumping the gun here when assuming the worst. I will avoid Lufthansa in the future as much as possible. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. The amendment fee does not create an entitlement to the selected seat number or category. Nothing less, nothing more. Now I make sure to note the relevant page when they make the I can't find your stamp claim. The flight is no longer a pleasant flight. Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. One journey, countless possibilities: your upgrade to Business Class on Done with code shares for now and Lufthansa . I had to pay $70 to ensure a seat with my husband. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. When online check-in is possible for departures from Bangalore (check LH's . Benefits. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Doesn't BA do the same thing including Business Class? IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! in Agent at Lufthansa. Is that just for LH flights or will that also be the case for LX/OS flights as well? The amendment fee is not refundable and is forfeited if you do not board the flight. Somebody needs to take a look at Lufthansa operations in Frankfurt. You are willing to provide assistance in the unlikely event of an emergency. "Punitive" seating is just one more reason I feel I made the right decision. Online seat selection is free of charge from 23 hours before your flight departure. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! My return didnt! So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. I will wait until tomorrow or so. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? lufthansa seat reservations are not possible on this flight This is the worst airline booking experience ever - Lufthansa Traveller You can also update your saved preferences, contact and frequent flyer details at any time. 5 star? While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. I will NOT be flying with you again. Per Lufthansa website. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. By this point I had paid for a seat assignment after my previous experience. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. Won't respond to my refund requestwill have to do a chargeback now. Some airlines do not allow you to pick seats if you don't book from their own web site. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . FAQ Seat Reservation | Austrian Airlines 5 years ago. Others are not. Lufthansa was a problem. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. I am back to square one Having paid for seats and having them disappear. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. Booked on United with codes share to Europe/No seat reservation allowed If they apply this to SEN, I will try hard to avoid LH wherever possible. She is very terse and rude and says she needs o deal with another flight. This is not an ex-Philippine A350 and therefore has a 293-seat layout. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. A client support delegate will be glad to help you. As Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. The only way they can get away with such behavior is because they really force people through their hubs. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). But that's not what is happening here. Please note that the choice is limited under these conditions. I picked our seats and were given our boarding passes the next day at the airport. Likes: 0. I had to pay $70 to ensure a seat with my husband. Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. seating - Does Lufthansa allow you to choose seats for free during Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). We are traveling from SFO to Valencia this Tuesday 2/21 . Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Each time the agent reinstated our seats and claimed to associate them with our United reservation. LH seems to have given up any pretention to remain a high quality airline. The names of group members must be provided up to 14 days before departure. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. All Lufthansa flights have been cancelled. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Pay attention to the information presented to you. I think we will go back to our pre covid routine. 2. Lufthansa To Charge For Seat Selection On Economy Light Tickets In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". This post has been removed at the author's request. I just got a text from Lufthansa asking about our recent customer service experience. In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. I do. their Companions). I will not travel Lufthansa next time seat selection policy is totally wrong. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights.