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Edit the file on your computer and upload it to the server via FTP. Highly Recommend. Cheers! Cheers! We appreciate the support and we are looking forward to doing business with you again. Thank you for your cooperation and for being so patient with the process. Lorenzo Veratti Hoodies | Mens Delaware Hoodie Black 113.44 53.28 Select options; Sale! I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Brilliant company and customer service Thankyou so much :). Everyone always stops me and asks where did you get that coat from mate lol. Its made of good quality materials, and theyve really put attention to every single detail! Hi LouiseYour feedback is very much welcome. RewriteEngine On Within 2 weeks the zip broke. Goodwill offered but only on condition I buy another jacket. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Lorenzo Veratti. Arrived very quickly and my son was made up with his birthday gift. Hi DavidWe are happy to see this; what a fantastic review! Excellent customer service. Hi TonyOur sincere appreciation for your wonderful review. Way. Do you agree with Lorenzoveratti's 4-star rating? Very warm, comfortable fit. Your review warms our hearts. Its pretty noticeable now. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. RewriteCond %{REQUEST_FILENAME} !-f WOW! Cheers! Cheers! You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Thank you for sharing this with us and we want you to know that we are grateful that you decided to purchase from us. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. I would shop here again. Just click. Did the driver follow the correct delivery procedure? Did the driver follow the correct delivery procedure? Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Purchased a coat and paid extra for next day delivery. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Highly Recommend. These factors should be cleared for us to know if the courier is liable or not. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Lorenzo Veratti is a luxury clothing brand based in the UK. Cheers! I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. WOW! We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Your support of our brand is highly appreciated and we can't wait to hear from you again. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. Happy New Year! Thank you for your review. Very professional company and can tell they care about there customers. Hi LauraWe are happy to help. Lorenzo Veratti is a luxury clothing brand based in the UK. Recent purchase of a coat , great service superb value price even better cannot be happier . REVIEWS. We also ensure all reviews are published without moderation. Within 2 weeks the zip broke. Cheers! And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Cheers! We understand how you feel. Contact Us I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Here are 8 tips for writing great reviews. We also ensure all reviews are published without moderation. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Would definitely use again and recommend to others. Hi MirfiWe are glad that you are happy with your purchase. Sending a new coat to replace. recommend. Cheers! There is more business coming your way from us and his buddies. I would definitely buy from Lorenzo Veratti again. Thank you for choosing to shop with us, we value the trust you put in our brand. He loves them! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Told that no jackets left and to choose another. Hi WendyWe want to thank you for sharing us your recent experience with us. Thank you for your trust and we are hoping that you will continue to support our brand. Brand s . Unfortunately the zip has broken. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. We can give you a special discount on your next order as compensation for the inconvenience. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. from Footasylum. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Lorenzo Veratti is a luxury clothing brand based in the UK. Hi TonyOur sincere appreciation for your wonderful review. He said it's the best coat he's owned. Knowing that your are satisfied makes our hearts full. We are happy to learn that your overall experience had been amazing. RewriteCond %{REQUEST_FILENAME} !-d Can you please respond to our request for your information so we can look into this matter? Our sincere apologies for the inconvenience caused on your end. Thank you for shopping with us. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Sizing is perfect too. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! Suggested companies are based on peoples browsing tendencies. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? 2023 Trustpilot, Inc. All rights reserved. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Thank you and we are looking forward to hearing from you again. Follow. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Verification can help ensure real people write reviews about real companies. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Cheers! Speedy dispatch and delivery time. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. We are looking forward to hearing from you again. Thank you and we are looking forward to hearing from you again. Very professional company and can tell they care about there customers. We appreciate that you share this with us. I received an IMMEDIATE response and one very much to my satisfaction. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. It is important to us to know that our support team were able give you the best possible experience. About Us Posts. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. Suggested companies are based on peoples browsing tendencies. I would highly recommend them if you want stylish designs and a team that actually cares about customers. We are delighted that you share this wonderful feedback with us. Bought Eclipse 2.0 jacket. The quality of materials, workmanship, size and fit were excellent! Pretty gutted, first time customer. Hi AbuWe are happy to receive a 5-star review from you. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Pretty gutted, first time customer. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. This is the Lorenzo Veratti company profile. Cheers! Very helpful, quick replies and gave me exactly what I was looking for. Sending a new coat to replace. recommend. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We believYYourill reach many. Cheers! Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Dont hesitate to purchase or contact Lorenzo. You are a wonderful customer and your patience with the whole process was just exceptional. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Thank you. We appreciate all the wonderful things you said about our products. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Cheers! We ordered with high hopes and we were delighted to not be disappointed. Companies can ask for reviews via automatic invitations. Find out how we combat fake reviews. Did you mention to our support team about your faulty tracksuit? We appreciate the support and we are looking forward to doing business with you again. More importantly the product lived up to their claims. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Cheers! Sent back at my cost. Hi DavidWe are happy to see this; what a fantastic review! Think timeless luxe design combined with futuristic functionality to make for maximal style in . And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Lorenzo Veratti. Bought for my grandson and he really loves it. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Cheers! Hi CarolineWe are grateful that you decided to share this wonderful review with us. Thank you for acknowledging the effort of our customer service as well. Very warm, comfortable fit. Cheers! We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. We are happy that you received your order in no time. Cheers! Hi KimberlyThank you so much for this wonderful review. I picked this jacket as the branding and logos are discreet. Your effort to share this remind us that we are on the right track. Anyone can write a Trustpilot review. I'm really pleased to have these, l've wanted to give them a try for a while now, 286 posts. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Claim your Free Employer Profile. Recent purchase of a coat , great service superb value price even better cannot be happier . Thank you and we are looking forward to hearing from you again. There is more business coming your way from us and his buddies. We are happy that we have exceeded your expectations. The information about our Exchange and Return Policy is available on our website. Hi WendyWe want to thank you for sharing us your recent experience with us. Absolutely amazing from start to finish. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Great customer service and amazing products. We will be looking forward to your next purchase. We can see that this is being coordinated with DPD and our team is closely monitoring until you receive your parcel. We cannot answer you directly because we could not find your records maybe because you are using a different name. The. Quick View Lorenzo Veratti. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Pretty gutted, first time customer. Replies to negative reviews in < 24 hours. Was very satisfied with the product and so was my grandson. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Highly Recommend. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60